PUBLIC OFFER

Terms of Use of the iDonate.uz Platform

• Version: 2.0
• Publication date: 05.10.2026
• Effective date: for new Users — from the date of publication; for registered Streamers — 30 calendar days after notice has been sent to them (clause 22.3), i.e. from 04.11.2026; for Streamers who accepted the new version in the Personal Dashboard before that date — from the day of acceptance
• Permanent address: https://idonate.uz/public-offer

Summary (for convenience only; the full terms are set out below):

• iDonate is a platform that provides streamers with software tools for receiving donations (donation page, widgets, TTS and others). Its owner is "CODO IT" LLC.
• Money is received not by iDonate but by a payment organization licensed by the Central Bank, which transfers the streamer's share directly to the streamer's account.
• The commission, limits and prices are shown not in this text but on the Platform — on the tariffs page, in the personal dashboard and on the donation page before payment.
• A donation is a voluntary and gratuitous gift. The donor's name (nickname), message and amount may be shown publicly on the stream.
• A donation is refunded in the cases set out in law and in Section 10 (for example, in the event of a duplicate or unauthorized payment).
• Unlawful messages are deleted. If the terms change for the worse, streamers are notified at least 30 days in advance.

1. GENERAL PROVISIONS

1.1. This document is the official proposal — the public offer (hereinafter, the "Offer") — of "CODO IT" Limited Liability Company (hereinafter, the "Operator"), addressed to any person, to provide services through the website https://idonate.uz and related software tools (part two of Article 369 of the Civil Code of the Republic of Uzbekistan (hereinafter, the "CC")).

1.2. From the moment the Offer is accepted in the manner set out in Section 4, a contract (hereinafter, the "Contract") is deemed concluded between the Operator and the person who accepted the Offer on the terms of the Offer (Article 370 of the CC, Articles 15 and 19 of the Law "On Electronic Commerce"). The Contract is concluded in electronic form and is equivalent to a contract concluded in writing.

1.3. The Contract is a contract of adhesion (Article 360 of the CC): the terms of the Offer may be accepted only in their entirety. The Operator and a Streamer may set certain terms individually by a separate written (including electronic) agreement. Such an agreement prevails over the Offer on the matters it governs.

1.4. The following form an integral part of the Contract: a) the Privacy Policy — https://idonate.uz/privacy-policy; b) the Tariffs — https://idonate.uz/tariflar, as well as the Tariff information displayed in the Personal Dashboard and on the Donation Page before payment.

1.5. The acceptance and transfer of payments is a relationship between the Payment Organization, on the one hand, and the payer and the recipient, on the other, and is governed by the public offer and rules of the Payment Organization (https://multicard.uz/offer_payment.html). These documents are not part of the Contract concluded with the Operator, and the Operator assumes no obligations under them.

1.6. The Offer is drawn up in the state language of the Republic of Uzbekistan. Texts in other languages are provided for convenience; in the event of any discrepancy between them, the Uzbek text prevails.

1.7. The Contract is governed by the legislation of the Republic of Uzbekistan. No term of the Offer shall be interpreted as limiting the rights of the User guaranteed by legislation, including legislation on the protection of consumer rights and on personal data. If a term of the Offer contradicts legislation, the provision of legislation applies.

1.8. A person who uses the Platform from outside the Republic of Uzbekistan is personally responsible for complying with the legislation of their country of residence.

2. DEFINITIONS

2.1. In the Offer, the following terms have the following meanings:

Operator — "CODO IT" Limited Liability Company (TIN 311366908), the owner of the Platform.

Platform — the website https://idonate.uz, its pages and Widgets, application programming interfaces (API), the Operator's Telegram bots (including @idonateuzbot), and other software tools that the Operator uses to provide the Services.

Services — the software and information services that the Operator provides through the Platform (Section 3).

User — a Streamer or a Donor.

Parties — the Operator and the User; each of them separately — a Party.

Streamer — an individual registered on the Platform (the account holder). The ability to receive Donations is enabled after the identification and moderation set out in Section 5. Donations are given to the Streamer, and all obligations under the Contract are borne by the Streamer.

Channel Host — an individual, other than the Streamer, who actually conducts live streams on a Channel linked to the Streamer's account (for example, a family member).

Channel — the Streamer's channel (page) on YouTube, Twitch, Telegram or another third-party platform.

Donor — a person who sends a Donation to a Streamer through the Donation Page. Registration is not required to send a Donation.

Donation — funds that a Donor gives to a Streamer gratuitously (free of charge) through the Platform, by means of the Payment Organization (a gift, Article 502 of the CC), together with the Message attached to them.

Message — the name (nickname), text, voice message, meme and other selections that a Donor attaches to a Donation.

Donation Page — the Streamer's public page on the Platform intended for sending Donations.

Widget — a Platform page that is connected to OBS and similar broadcasting software and displays Donations, Messages, goals and other information during a live stream.

TTS — the function of reading out the text of a Message in a synthesized (artificial) voice.

Personal Dashboard — the Streamer's personal section on the Platform, accessible only to the Streamer.

Level — a category that the Operator assigns to a Streamer on the basis of criteria published on the Platform. The Commission, Limits and available Payment Methods may depend on the Level.

Limit — the maximum or minimum threshold for the amount of a single Donation or for the amount of a payment through a particular Payment Method.

Commission — the service fee for a Donation. It is withheld from the Donation amount or, at the Donor's choice, paid on top of the Donation amount. The Commission comprises the Operator's service fee and the service fee of the Payment Organization (payment systems).

Tariffs — the current amounts of the Commission, Limits, prices of Paid Features and other paid terms, as well as the Level criteria. They are published in the places specified in clause 7.1.

Payment Organization — "MULTICARD PAYMENT" (Section 25), which holds a license of the Central Bank of the Republic of Uzbekistan and provides payment services for accepting and transferring Donations, as well as any other licensed payment organization indicated on the payment page. Banks and payment systems cooperating with the Payment Organization (Payme, Click, Uzum, Uzcard, Humo, Visa, Mastercard and others) are offered on the Donation Page as Payment Methods.

Payment Method — a payment instrument or payment system offered on the Donation Page.

Streamer Settlement Account — the Streamer's bank account or other payment details, linked to the Streamer's PINFL and identified through the "Rahmat" service, to which the Streamer's share is transferred under a Split Payment. The "Rahmat" service is provided by "MULTICARD PAYMENT" Joint-Stock Company; the account is opened with a partner bank of that service.

"Rahmat" service — a third-party service that the Operator uses to verify, on the basis of the Streamer's PINFL and phone number, the Streamer's official surname, first name and patronymic, the Streamer's status as a self-employed person, and the details of the Streamer Settlement Account.

Split Payment (split) — a settlement method under which the Payment Organization divides the Donation amount into the Streamer's share and the Commission and transfers the Streamer's share directly to the Streamer Settlement Account.

Paid Features — features of the Platform provided for a separate fee (for example, on a subscription basis).

Balance — an accounting record in the Personal Dashboard intended solely for paying for Paid Features.

Confirmation Code — a one-time code with a limited validity period, sent via SMS, a Telegram bot or another channel.

Content — any information and materials that a User places on the Platform or transmits through the Platform, including Messages.

Privacy Policy — the Operator's document that sets out the procedure for processing personal data (clause 1.4).

2.2. Terms not defined in the Offer are understood in the meaning given to them in the legislation of the Republic of Uzbekistan or, in the absence of such a meaning, in their ordinary meaning.

3. SUBJECT OF THE OFFER

3.1. The Operator provides the User with the ability to use the Platform, and the User uses the Platform in accordance with the terms of the Offer. The Services include, in particular: a) the Donation Page and delivery of information about Donations to the Streamer; b) Widgets and live-stream notifications about Donations; c) display of TTS, voice messages and memes; d) goals (fundraising bar), the Donation wheel, Lots (voting), the "Top Donors" list and other interactive tools; e) Donation history and statistics; f) Channel verification and notifications via Telegram bots; g) optional integration with YouTube and other platforms; h) a points module for viewer activity; i) Paid Features.

3.2. The current composition and description of the Services are shown on the Platform. The Operator may improve the Services and add new features. Removing an existing feature or making it paid is carried out in the manner set out in Section 22.

3.3. The Operator does not provide payment services and is not a payment agent (subagent). The Operator does not receive Donation funds into its own account, does not hold them and does not transfer them to the Streamer. Donations are accepted by the Payment Organization on the basis of its license and rules, and the Payment Organization transfers the Streamer's share to the Streamer Settlement Account. The Operator receives only its own service fee from the Payment Organization.

3.4. A Donation is a gift relationship between the Donor and the Streamer, to which the Operator is not a party. In return for a Donation, the Streamer does not undertake to the Donor to supply goods, perform work, render services or assume any other counter-obligation. Displaying a Message on a live stream is a technical capability of the Platform and does not constitute a counter-obligation for the Donation.

3.5. The Operator does not host or broadcast live streams. Live streams are conducted on Channels in accordance with the rules of the relevant third-party platforms.

4. ACCEPTANCE, CONCLUSION OF THE CONTRACT AND AGE REQUIREMENTS

4.1. A Streamer accepts the Offer by performing the following actions together: ticking the box consenting to the Offer and the Privacy Policy (pressing the consent button) in the registration form or in the Operator's official Telegram bot, and completing registration with a Confirmation Code or via a Telegram account. The Operator records the date, time and method of acceptance and the version of the documents accepted. The ability to receive Donations is enabled after the identification and moderation set out in Section 5.

4.2. A Donor accepts the Offer by clicking the button for sending a Donation on the Donation Page, next to which links to the Offer and the Privacy Policy are placed, and by making the payment. A separate Contract is concluded with the Donor for each Donation, and the version of the Offer in force at the time the Donation is sent applies to it.

4.3. Viewing or reading the pages of the Platform, or silence, does not constitute acceptance.

4.4. Revocation of acceptance (Article 371 of the CC; Article 16 of the Law "On Electronic Commerce"): a Streamer may revoke acceptance before registration is completed, and a Donor before the payment is confirmed, by stopping the process (closing the page); in that case, acceptance is deemed not to have been received. After acceptance, a Streamer may terminate the Contract in the manner set out in Section 17; a Donation that has been paid is refunded only in the cases provided for in Section 10.

4.5. A Streamer must be an individual who has reached 18 years of age and has full legal capacity. A person under 18 years of age may use the Platform only as a Channel Host, where that person's parent or other legal representative is the Streamer (account holder) (clause 5.5).

4.6. A Donor under 18 years of age makes a Donation only with the consent of their parents (legal representative) and within the limits permitted for minors by legislation (Articles 27 and 29 of the CC). By sending a Donation, the Donor confirms compliance with this requirement. If a minor's Donation is declared invalid on the grounds established by legislation (Articles 117 and 118 of the CC), Section 10 applies.

5. STREAMER REGISTRATION, IDENTIFICATION AND ACCOUNT

5.1. Registration and sign-in to the Platform are carried out using a phone number and a Confirmation Code sent via SMS, or via the Operator's Telegram bot (@idonateuzbot). A Streamer who has previously linked a Google account to their account on the Platform may also sign in with that Google account; new accounts are not created via Google. The Streamer uses only a phone number and Telegram and Google accounts that belong to the Streamer.

5.2. To enable the receipt of Donations, the Streamer enters their PINFL (personal identification number of an individual). The Operator verifies the PINFL and phone number through the "Rahmat" service. The official surname, first name and patronymic and the Streamer Settlement Account details obtained as a result of the verification are recorded in the account.

5.3. After identification, the PINFL and the official surname, first name and patronymic cannot be changed by the Streamer independently. If they are incorrect, the Streamer contacts the Operator, and the data are corrected on the basis of supporting documents. The Streamer's official surname, first name, patronymic and PINFL are not displayed publicly on the Donation Page; they may be shown only where required by legislation (for example, in a fiscal receipt).

5.4. To receive Donations, the Streamer must be registered as a self-employed person in accordance with legislation, with this status confirmed through the "Rahmat" service, and must keep this status and the Streamer Settlement Account active throughout the period in which Donations are received. If the status or the Streamer Settlement Account is suspended, the receipt of Donations may also be suspended.

5.5. If the Channel is run not by the Streamer personally but by another person, the Streamer indicates this on the Platform and enters the Channel Host's surname, first name, patronymic and family relationship. In this case, the Streamer: a) confirms that they have obtained the consent of the Channel Host (if the Channel Host is a minor — their own consent as the legal representative); b) acknowledges that Donations are credited to the Streamer Settlement Account and that tax obligations are borne by the Streamer; c) is liable to the Operator for the actions of the Channel Host on the Platform and on live streams as for their own actions.

5.6. The Streamer confirms ownership of the Channel in the manner indicated by the Platform (for example, by placing a verification code in the Channel description or by sending a screenshot). The Operator reviews the application and either approves it or rejects it, stating the reason. Once the deficiency has been remedied, the application may be resubmitted.

5.7. Without the Operator's permission, a person may open only one account. Transferring, selling or renting out an account, a Donation Page or Widget links to another person is prohibited.

5.8. Confirmation Codes, Widget (OBS) links and tokens are confidential. The Streamer does not disclose them to other persons and does not enter them into untrusted software. Upon learning of unauthorized access to the account or the disclosure of a link, the Streamer immediately notifies the Operator; the Operator takes measures such as renewing the link and terminating sessions. The Streamer is responsible for the consequences of the disclosure of confidential information through the Streamer's own fault; the Operator is liable in accordance with legislation for the consequences of its failure to ensure the security of its systems.

5.9. The Streamer keeps their phone number, Channel and other information up to date. The phone number is changed using a Confirmation Code.

5.10. The username is used in the address of the Donation Page. The Operator may require a change of a username that infringes the rights of other persons or is misleading or offensive. To prevent fraud, previous usernames are retained and may be withheld from other Streamers.

6. LEVELS, LIMITS AND PAYMENT METHODS

6.1. Each Streamer is assigned a Level. The list of Levels, the Commission, Limits and available Payment Methods for each Level, and the criteria for moving to the next Level are published in the Tariffs and in the Personal Dashboard.

6.2. A new Streamer is assigned the initial Level.

6.3. When the criteria for moving to the next Level are met, the Platform automatically generates a Level upgrade request, which is reviewed by an employee of the Operator. A decision to upgrade a Level or to refuse an upgrade is not made solely by automated means. In the event of refusal, the next request is generated automatically after a period set by the Operator. The Streamer may request the reason for the refusal and object to the decision in the manner set out in clause 21.3.

6.4. The Operator may lower a Streamer's Level, reduce Limits or close certain Payment Methods only in the following cases: a) where the Streamer breaches the Offer or legislation; b) where payments received by the Streamer are repeatedly cancelled or disputed (chargeback), or signs of fraud are detected; c) where the criteria have been met artificially (for example, by making Donations to oneself or by collusion); d) where required by the Payment Organization, a court or a competent government authority.

The Operator notifies the Streamer of the measure taken and the reason for it. The Streamer may object in the manner set out in clause 12.5.

6.5. A change in the criteria is not grounds for lowering a Level that has already been assigned, except in the cases provided for in clause 6.4.

6.6. The amount of a single Donation is limited by a maximum threshold that depends on the Streamer's Level and the Payment Method; separate thresholds may be set for certain Payment Methods. The applicable thresholds are shown on the Donation Page before payment, and a payment exceeding the threshold is not accepted. The Streamer may set a minimum Donation amount for Message types (text, TTS, voice message, meme); it is also shown on the Donation Page.

6.7. The availability of Payment Methods depends on the Level and on the terms of the Payment Organization and the payment systems. The Operator may temporarily disable a Payment Method for security or technical reasons or at the request of the Payment Organization; this does not constitute a breach of the Contract. The Operator may enable additional Payment Methods for certain Streamers on an individual basis.

7. COMMISSION, TARIFFS AND SETTLEMENTS

7.1. The text of the Offer does not specify the exact amounts of the Commission and other Tariffs. The current Tariffs are published in the following places and form an integral part of the Offer: a) on the Tariffs page (clause 1.4); b) for the Streamer — in the Personal Dashboard; c) for the Donor — on the Donation Page, before the payment is confirmed (the amount of the Commission and the final amount payable).

7.2. The amount of the Commission may depend on the Streamer's Level, the Payment Method and the terms of connection with the Payment Organization. Each Donation is subject to the Tariff in force at the time the payment is made.

7.3. The Commission is paid for the services of the Operator and the Payment Organization. It is paid at the Streamer's expense and is withheld by the Payment Organization from the Donation amount in the course of settlement, except in the case provided for in clause 7.4.

7.4. If the Donor chooses on the Donation Page to pay the Commission themselves, the Commission is added on top of the Donation amount, and the Streamer receives the amount entered by the Donor without any Commission being withheld. In this case, the Donor is deemed to have voluntarily paid the Commission on behalf of the Streamer (part two of Article 241 of the CC). The final amount payable is shown before payment. The Donor's choice may be remembered on the Donor's device for subsequent Donations; the Donor can change it each time.

7.5. Settlements are made by Split Payment (split): the Payment Organization accepts the Donation and transfers the Streamer's share directly to the Streamer Settlement Account, and the Commission to the accounts of the Operator and the Payment Organization. The time limits for transferring funds are determined by the rules of the Payment Organization. The Operator does not withhold, delay or debit the Streamer's share.

7.6. The Payment Organization issues an electronic fiscal receipt in accordance with legislation. The receipt may show the Streamer's share and the Commission separately, as well as information identifying the Streamer (the username and, where required by legislation, the surname, first name, patronymic or PINFL). On the receipt, the principal (komitent) is shown as follows: in the line for the Streamer's share — the Streamer (by PINFL); in the line for the Commission — the Operator (by TIN).

7.7. When a Donation is refunded under subclause "a" or "c" of clause 10.2, the Donor is refunded the entire amount they paid, including the Commission. Costs associated with the refund are not charged to the Donor (Article 27 of the Law "On Electronic Commerce"). In the case of a refund on other grounds, the Commission is refunded in accordance with legislation and the rules of the Payment Organization.

7.8. The Streamer independently pays taxes on income received from Donations in accordance with legislation and maintains their tax status. Where legislation assigns the function of a tax agent to the Payment Organization, the Operator or another person, the tax is withheld by that person. The Operator provides competent authorities with the information required by legislation. The Operator is not liable for the Streamer's tax obligations, except in cases expressly provided for by legislation.

7.9. The Tariffs are changed in the manner set out in Section 22. Changes to the Tariffs do not apply to Donations made before the change takes effect.

8. PAID FEATURES AND BALANCE

8.1. The list of Paid Features, their prices, subscription periods and benefits are shown on the subscription page before payment.

8.2. Paid Features are currently provided free of charge (see the Tariffs page). Charging for Paid Features will begin in the manner set out in clause 22.3, with at least 30 calendar days' prior notice and only with the Streamer's consent. The payment method is shown on the subscription page. The amount paid is credited to the Balance, and the subscription period is extended accordingly.

8.3. A subscription is not renewed automatically, and no funds are debited from the Streamer's payment instrument without the Streamer's consent on each occasion. When the subscription period ends, the Paid Features are switched off.

8.4. The Operator may offer a free trial period. Its duration and terms are shown on the subscription page. When the trial period ends, if no payment is made, the Paid Features are switched off.

8.5. The Balance is used only for the Operator's Paid Features. It cannot be exchanged for cash, transferred to another User or used as a Donation, and it does not constitute electronic money.

8.6. Refunds: a) for a period during which a Paid Feature was not provided through the Operator's fault — at the Streamer's choice, the subscription period is extended or a proportionate amount is refunded; b) an amount paid in excess or in error is refunded; c) upon termination of the Contract, the unused amount on the Balance is refunded at the Streamer's request; d) in other cases, the amount paid for a subscription period that has already begun is not refunded, except where legislation provides otherwise.

A refund is made within 10 calendar days after the request is received, to the payment instrument with which the payment was made (or, if this is impossible, to an account indicated by the Streamer). The time it takes for the funds to be credited may depend on the bank and the payment system.

8.7. A change in the price of a Paid Feature does not affect a period that has already been paid for.

9. DONATION TERMS

9.1. A Donation is voluntary and gratuitous. No goods, services, prizes or other counter-obligations may be demanded from the Streamer or the Operator in return for a Donation.

9.2. To send a Donation, the Donor enters on the Donation Page a name or nickname (if left blank, "Anonymous" is shown), the Message, the amount, the Payment Method and the Donor's choice regarding the Commission, reviews the final amount payable and makes the payment on the page of the Payment Organization. Once the payment has been successfully completed, the Donation is deemed given to the Streamer and the Message is delivered to the Streamer. The acceptance on the Donation Page, the payment confirmation and the electronic receipt constitute the written (electronic) form of the gift contract between the Donor and the Streamer; the Donor and the Streamer acknowledge this by accepting the Offer (Article 504 of the CC; Articles 14 and 15 of the Law "On Electronic Commerce").

9.3. The Donor understands and agrees that: a) the name (nickname), Message text, voice message, selected meme and Donation amount entered by the Donor may be displayed, played and read out via TTS on the Streamer's live stream, in Widgets (including the "Top Donors", goal, wheel and lot widgets) and on the Streamer's public pages on the Platform; b) recordings of live streams may be kept on third-party platforms at the Streamer's decision; the Operator does not control such recordings and cannot delete them; c) for this reason, the Donor should not include their own or other persons' personal data (surname, phone number, address, identity document details, etc.) in a Message.

9.4. The Operator does not provide the Donor's phone number or payment instrument details to the Streamer. Payment data that the Payment Organization transmits to the Operator are processed for the purposes specified in the Privacy Policy.

9.5. The display of a Message is not guaranteed. The Streamer and the Operator have the right to filter Messages (banned words), approve them manually, disable TTS, voice messages or memes, or not display a Message; the Streamer might not be live at the time of the Donation. These circumstances are not grounds for refunding the Donation. Cases in which a Message was not delivered to the Streamer at all due to a technical failure are governed by subclause "c" of clause 10.2.

9.6. TTS reads out the Message text in a synthesized voice. For this purpose, the Message text may be transmitted to the voice synthesis services specified in the Privacy Policy, including foreign services. Inaccuracies in pronunciation and short delays are inherent features of voice synthesis technology.

9.7. In a voice message, the Donor records only their own voice. Recording another person's voice without that person's consent, or including music or other works protected by copyright, is prohibited. The size and duration of a voice message are limited on the Platform.

9.8. Memes are selected from the collection on the Platform. The minimum Donation amount for displaying a meme is shown on the Donation Page.

9.9. The Wheel and Lots are entertainment and voting tools. Making a Donation does not give the Donor the right to receive a prize or any other property benefit (subclause "b" of clause 11.3).

9.10. If the points module is enabled, points are notional units used to record viewer activity; they have no monetary value and cannot be exchanged for money or sold.

9.11. The Donor uses only a payment instrument that belongs to them or that they use with the owner's permission, does not use funds obtained by criminal means and does not impersonate another person.

10. DONATION REFUND PROCEDURE

10.1. A Donation is deemed given to the Streamer at the moment the payment is successfully completed and, as a general rule, is not refundable.

10.2. A Donation or the relevant part of it is refunded in the following cases: a) where a single payment was charged twice or in an excess amount due to a technical failure; b) where a payment instrument was used without its owner's authorization — in the manner established by legislation and the rules of the Payment Organization; c) where the payment was made but, due to a technical failure, the Donation was not delivered to the Streamer and it is impossible to deliver it; d) where the Donation is declared invalid by a court, or in other cases provided for by legislation.

10.3. To obtain a refund, the Donor contacts the Operator (through the contact channels specified in Section 25) or the Payment Organization and states the date and amount of the payment, the Streamer's username, the Payment Method and, if possible, the receipt or the payment identifier.

10.4. The Operator reviews the request within 10 business days and informs the Donor of the outcome. If the refund is justified, the Operator sends the Payment Organization the information required for the refund within 3 business days. The refund is made by the Payment Organization, as a rule, to the payment instrument with which the payment was made, within the time limits set by its rules. In the event of refusal, the Operator states the reason.

10.5. If an amount subject to refund has been transferred to the Streamer Settlement Account, the Streamer must return it (Article 1023 of the CC). In such cases, the Streamer consents to, and cooperates with, the measures taken by the Payment Organization in accordance with legislation and its rules (transaction reversal, chargeback). The Operator does not itself withhold funds belonging to the Streamer.

10.6. The Donor's other rights established by legislation, including legislation on the protection of consumer rights, are not limited.

10.7. Refunds of payments for Paid Features are governed by clause 8.6.

11. PROHIBITED CONTENT AND ACTIONS

11.1. The User does not use the Platform, Messages, the Donation Page or Widgets for the following purposes (subclauses a–m and q — part one of Article 12¹ of the Law "On Informatization"; subclauses n–p — the Operator's rules): a) calls for the violent change of the constitutional order or for the violation of the territorial integrity of the Republic of Uzbekistan; b) calls for mass riots or for violence against citizens; c) propaganda of war, violence and terrorism, or of the ideas of religious extremism, separatism and fundamentalism; d) incitement of national, racial, ethnic or religious hatred; e) dissemination of information that discredits the honor, dignity or business reputation of a person (including insult and defamation) or that allows interference in private life; f) dissemination of knowingly false information that poses a threat to public order or safety; g) dissemination of information expressing disrespect for society, the state or state symbols, including in an indecent form; h) propaganda of narcotic drugs, psychotropic substances and precursors; i) propaganda of pornography or of the cult of violence and cruelty, or incitement to suicide; j) inciting citizens, including minors, to unlawful acts that endanger their life or health; k) disclosure of state secrets or other secrets protected by law; l) unlawful disclosure of other persons' personal data, including the unlawful processing and dissemination of personal data (another person's voice or likeness) using artificial intelligence technologies; m) unlawful use of other persons' intellectual property; n) advertising or promotion of unlicensed gambling, lotteries, betting and other risk-based games, fraudulent schemes and financial pyramids; o) distribution of advertising, spam and links without the Streamer's permission; p) threatening or harassing another person, impersonating another person (including the Operator, a Streamer, a government authority or an official), or otherwise misleading others; q) other actions that entail criminal or other liability under legislation.

11.2. The User also does not: a) gain unauthorized access to the Platform, exploit its vulnerabilities or circumvent protection measures (including bot protection); b) place excessive load on the Platform by automated means or mass-collect Platform data; c) distribute malicious software; d) gain unauthorized access to other Users' accounts or take over their Confirmation Codes or Widget links; e) use the Platform to legalize proceeds of crime, finance terrorism or disguise other payments as Donations.

11.3. The Streamer, in addition: a) does not compel anyone to make Donations and does not demand Donations by threats or extortion; b) does not use the Wheel, Lots or other features to organize lotteries, gambling or other risk-based games in which prizes in money or of other property value are played for (Articles 983 and 984 of the CC); c) does not use Donations as a means of accepting payments for the sale of goods, the provision of services, the repayment of debts or other payments for consideration; d) does not present Donations as a charitable collection for other persons without complying with the requirements of legislation, and does not mislead Donors about the purpose of the funds being collected; e) does not artificially meet the Level criteria by making Donations to themselves or by collusion; f) does not use or disseminate information about Donors outside the features of the Platform; g) complies with the rules of the third-party platforms on which the Channel is hosted.

11.4. As the owner of an information resource, the Streamer fulfills, with respect to the Messages displayed on their Channel, the obligations established by Article 12¹ of the Law "On Informatization", and uses the Platform's moderation tools.

12. MODERATION, COMPLAINTS AND MEASURES

12.1. The Operator monitors the Platform in the manner established by legislation. Upon detecting Content that is contrary to Section 11, or upon receiving a report about such Content, the Operator promptly deletes it or restricts its display.

12.2. Any person, including a rights holder, may submit a complaint about Content through the contact channels specified in Section 25. The complaint must state the complainant's contact details, a link to or a description of the Content, and the right that has been infringed. The Operator reviews the complaint and, if it is justified, deletes or restricts the Content and informs the complainant of the outcome.

12.3. Upon detecting a violation, the Operator may apply one or more of the following measures, in proportion to the seriousness, recurrence and consequences of the violation: a) a warning; b) deletion or hiding of Content; c) restriction of certain features (TTS, voice messages, memes and others); d) lowering of the Level or reduction of Limits (clause 6.4); e) temporary suspension of the receipt of Donations (clause 17.3); f) termination of the Contract (clause 17.4).

12.4. When taking a measure, the Operator notifies the Streamer of the measure, the reason for it and the procedure for objecting. This does not apply where it would contradict the requirements of legislation or obstruct an investigation.

12.5. The Streamer may submit an objection to the Operator within 30 calendar days from the day on which the Streamer received notice of the measure. The Operator reviews the objection within 10 business days and provides a reasoned response. The objection procedure does not limit the right to apply to a court.

12.6. The Operator complies with the lawful requests of courts and competent government authorities, including requests to delete Content, provide information or restrict access.

13. INTELLECTUAL PROPERTY AND THIRD-PARTY SERVICES

13.1. The software and design of the Platform, the "iDonate" name and logo, Widget templates and texts, as well as the meme collection provided by the Operator, belong to the Operator or its licensors and are protected by legislation.

13.2. For the term of the Contract, the Operator grants the User a simple (non-exclusive), non-transferable right to use the Platform in accordance with its intended purpose. Except for Paid Features, this right is granted free of charge. Copying, modifying, decompiling, selling or transferring to other persons the Platform or any part of it without the Operator's written consent is prohibited, except in cases permitted by legislation.

13.3. The rights to a User's Content remain with the User. By placing Content on the Platform or sending it through the Platform, the User grants the Operator a simple (non-exclusive), free-of-charge license to store and process it (including changing its format and voicing it via TTS) and to display it on the Platform and in Widgets for the purpose of providing the Services, for the period during which the Content is stored on the Platform.

13.4. The Donor grants the Streamer a simple (non-exclusive), free-of-charge and perpetual license to display the Message on the live stream and in its recordings.

13.5. The User warrants that they hold the rights necessary to place the Content and that the Content does not infringe the rights of third parties. Complaints of copyright infringement are reviewed in the manner set out in clause 12.2.

13.6. The Streamer permits the Operator to display the Streamer's username, Channel name and image on the Platform (the Donation Page, Widgets and lists of streamers). The Operator uses them in advertising materials only with the Streamer's separate consent.

13.7. The Platform is integrated with third-party services, including Telegram, Google (including YouTube API Services) and Twitch. The use of these services is governed by their rules. By connecting a YouTube channel to the Platform, the Streamer agrees to the YouTube Terms of Service (https://www.youtube.com/t/terms); Google processes data in accordance with its Privacy Policy (http://www.google.com/policies/privacy). The Operator is not responsible for the operation or the rules of third-party services.

14. RIGHTS AND OBLIGATIONS OF THE OPERATOR

14.1. The Operator: a) takes reasonable measures to ensure the operation of the Platform and, whenever possible, gives advance notice of scheduled maintenance; b) publishes the Tariffs and the terms of the Services in advance in the Offer and on the Platform; c) takes reasonable measures to deliver information about Donations to the Streamer accurately and in a timely manner; d) processes and protects personal data in accordance with legislation and the Privacy Policy; e) reviews Users' requests within the time limits set out in clause 21.3; f) does not withhold the Streamer's share and does not obstruct its transfer; g) notifies Users at least 30 calendar days before ceasing the operation of the Platform.

14.2. The Operator is entitled to: a) improve the Services and modify the Platform; b) approve applications for registration and Channel verification or reject them with reasons; c) request additional information and documents to verify identification, Channel ownership or suspicious transactions; d) apply the measures provided for in clauses 6.4, 12.3, 17.3 and 17.4; e) amend the Offer and the Tariffs in accordance with Section 22; f) temporarily suspend the operation of the Platform for maintenance or in the event of a security threat; g) provide information to competent authorities in cases provided for by legislation.

15. RIGHTS AND OBLIGATIONS OF THE STREAMER

15.1. The Streamer is entitled to: a) use the Platform in accordance with the terms of the Offer and receive Donations into the Streamer Settlement Account; b) receive advance information about the Tariffs, the Level criteria and any changes to them; c) object to the Level assigned and to other decisions of the Operator; d) use the tools for moderating Messages; e) exercise the rights specified in the Privacy Policy with respect to their personal data; f) terminate the Contract at any time, including before changes unfavorable to the Streamer take effect.

15.2. The Streamer: a) provides accurate and up-to-date information; b) maintains the status provided for in clause 5.4 and the Streamer Settlement Account; c) pays taxes in accordance with legislation; d) complies with the Offer, legislation and the rules of the platforms on which the Channel is hosted; e) is responsible for the content of the live stream and for the Messages displayed on it; f) ensures the security of the account in accordance with clause 5.8; g) keeps information about Donors confidential and uses it only within the Platform; h) cooperates in refunds in the cases provided for in Section 10; i) responds within a reasonable time to the Operator's requests related to the performance of the Contract.

16. RIGHTS AND OBLIGATIONS OF THE DONOR

16.1. The Donor is entitled to: a) receive information about the Commission, the final amount, the Limits and the Payment Organization before payment; b) choose whether or not to pay the Commission themselves; c) indicate a nickname instead of a name or send a Donation as "Anonymous"; d) receive a receipt from the Payment Organization in accordance with legislation; e) demand a refund of a Donation in the cases provided for in Section 10; f) exercise the rights specified in the Privacy Policy with respect to their personal data; g) submit requests and complaints to the Operator.

16.2. The Donor: a) complies with the requirements of clause 4.6 and Sections 9 and 11; b) is responsible for the content of the Message; c) uses a payment instrument that belongs to them on a lawful basis.

17. TERM OF THE CONTRACT, SUSPENSION AND TERMINATION

17.1. The Contract with a Streamer is concluded for an indefinite term. The Contract with a Donor remains in force until the obligations relating to the Donation have been fully performed.

17.2. The Streamer may terminate the Contract at any time via the Personal Dashboard (where this option is available) or by sending a request through the contact channels specified in Section 25. Once the identity of the requester has been confirmed, the Operator immediately terminates access to the account and the receipt of Donations, deletes the Donation Page, and destroys or depersonalizes personal data within the time limits set out in Section 17 of the Privacy Policy. Data that must be retained under legislation are retained for the prescribed period. The Commission withheld for the Services provided up to that time is not refunded (Article 707 of the CC).

17.3. The Operator may temporarily suspend a Streamer's account or the receipt of Donations in the following cases: a) where signs of fraud, unauthorized access to the account or a security threat are detected; b) where required by a court, a competent government authority or the Payment Organization; c) where the identification data, the status specified in clause 5.4 or the Streamer Settlement Account cease to be valid; d) in the event of a gross violation of Section 11.

The suspension may take effect immediately; the Operator notifies the Streamer of it, stating the reason (clause 12.4). The suspension remains in effect until the reason is eliminated or the review is completed; the Operator completes the review within a reasonable time.

17.4. The Operator may unilaterally terminate the Contract: a) where the Streamer breaches the Offer or legislation grossly or repeatedly after a warning; b) where the Platform is used for fraud, the legalization of proceeds of crime or other criminal purposes; c) where required by legislation or a court decision; d) where the Operator ceases the operation of the Platform — with at least 30 calendar days' prior notice.

The Operator sends the Streamer a notice of termination stating the reason.

17.5. A person whose Contract has been terminated under subclause "a" or "b" of clause 17.4 does not open a new account without the Operator's consent and does not use the Platform as a Streamer through other accounts. Such a person may apply to the Operator for re-registration after one year has passed from the date of termination of the Contract.

17.6. Since the Operator does not hold Donation funds, the termination of the Contract or the suspension of the account does not affect funds already transferred to the Streamer Settlement Account.

17.7. Upon termination of the Contract, the provisions on refunds (Section 10, clause 8.6), liability (Section 18), the license (clause 13.4) and dispute resolution (Section 23) remain in force.

18. LIABILITY

18.1. The Parties are liable for non-performance or improper performance of their obligations under the Contract in accordance with the legislation of the Republic of Uzbekistan.

18.2. The Operator is not liable, in the absence of its fault, for: a) the actions of the Payment Organization, banks and payment systems, including the refusal of a payment or a delay in a transfer (in such cases, the Operator assists the User in contacting the Payment Organization); b) failures or rules of third-party platforms and services (YouTube, Twitch, Telegram, broadcasting software, internet service providers); c) Content placed by Users — except where the Operator knew that such Content was unlawful but did not take the measures set out in clause 12.1; d) the consequences of a User disclosing their Confirmation Codes, Widget links or device to other persons; e) relations between the Streamer and the Donor, including the Streamer's promises; f) the Streamer's tax obligations.

18.3. The Operator takes reasonable measures to ensure the uninterrupted operation of the Platform. Scheduled maintenance or short-term interruptions that occur without the Operator's fault do not constitute a breach of the Contract.

18.4. The amount of damages that the Operator pays to the Streamer for failure to provide, or improper provision of, the Services shall not exceed twice the price of the relevant Services (part one of Article 706 of the CC). This limitation does not apply to cases of intentional breach of an obligation (part four of Article 333 of the CC) or to other cases in which liability may not be limited under legislation.

18.5. The Operator's liability to the Donor is determined in accordance with legislation. The Offer does not limit the Donor's rights as a consumer.

18.6. The User compensates, in the manner established by legislation, damage caused to the Operator through the User's fault, including amounts paid by the Operator on the justified claims of third parties and government authorities. The Operator does not arbitrarily withhold such amounts from funds belonging to the Streamer; any dispute is resolved in accordance with Section 23.

19. FORCE MAJEURE

19.1. The Parties are released from liability for failure to perform their obligations due to extraordinary circumstances that could not be prevented under the given conditions (force majeure) (part three of Article 333 of the CC). Such circumstances include, in particular, natural disasters, military operations, mass riots, epidemics, acts of government authorities that prevent the performance of obligations, large-scale outages of power supply, communications or the internet, as well as cyberattacks that could not be prevented despite reasonable protective measures having been taken.

19.2. A Party affected by force majeure notifies the other Party thereof within 5 business days from the day it began. The Operator may notify Users by posting an announcement on the Platform.

19.3. If force majeure continues for more than 30 calendar days, either Party may terminate the Contract.

19.4. Force majeure does not release a Party from the obligation to refund funds received in accordance with legislation and the Offer.

20. PERSONAL DATA

20.1. The Operator processes Users' personal data in accordance with the Law "On Personal Data" and the Privacy Policy. The Privacy Policy sets out the categories of data processed, the purposes of processing, the persons to whom the data are transferred (including service providers in foreign countries), the retention periods and the rights of the User.

20.2. By accepting the Offer, the User consents to the processing of their personal data for the purposes and in the manner specified in the Privacy Policy, including to: a) the public display of the data specified in clause 9.3 on live streams and in Widgets; b) the transfer of data to the service providers named in the Privacy Policy, including service providers located in foreign countries (clause 9 of the Model Procedure for Processing Personal Data). The form, validity period and procedure for withdrawal of the consent are set out in clause 1.6 and Section 17 of the Privacy Policy.

20.3. The User may withdraw consent in the manner specified in the Privacy Policy. The withdrawal of consent does not affect the lawfulness of processing carried out before it. If consent to the processing of data necessary for the performance of the Contract is withdrawn, the Operator may be unable to provide the relevant Services. Data that must be retained under legislation are retained for the prescribed period.

20.4. The Streamer's PINFL, official surname, first name and patronymic, phone number and Streamer Settlement Account details are transferred to and received from the "Rahmat" service and the Payment Organization for the purposes of identification, settlements and the issuance of fiscal receipts, to the extent specified for each recipient in clause 9.2 of the Privacy Policy.

20.5. When entering information about a Channel Host or other persons, the Streamer confirms that they have obtained the consent of those persons (for minors — the consent of their legal representative).

20.6. When using information about Donors on their Channel and in stream recordings, the Streamer independently complies with legislation.

20.7. When a User signs in via a Google account, the Operator receives only the Google account data specified in the Privacy Policy and does not receive the Google account password.

21. NOTICES AND REQUESTS

21.1. The Operator sends notices to the Streamer via notifications in the Personal Dashboard, the Telegram bot, SMS or the email address provided by the Streamer. Notices to the Donor are sent through the contact channel that the Donor indicated in their request.

21.2. A notice is deemed delivered on the day it is sent.

21.3. Users submit requests to the Operator via the email address, phone number, Telegram account or postal address specified in Section 25. The Operator responds to a request within 10 business days, unless a different period is established by legislation, the Offer or the Privacy Policy. If additional examination is required, the Operator notifies the requester thereof; in this case, the total period does not exceed 30 calendar days.

21.4. Notices and requests sent in electronic form are equivalent to those made in writing.

22. AMENDMENTS TO THE OFFER

22.1. The Operator may unilaterally amend the Offer and the Tariffs in the manner set out in this Section (Article 237 of the CC).

22.2. A new version of the Offer is published on the Platform, stating the publication date and the effective date. Previous versions remain publicly available on the Platform. The Operator retains the previous values of the Tariffs together with the periods during which they applied and provides them upon request.

22.3. Changes that worsen the User's position (including an increase in the Commission, a reduction of Limits, making a free feature paid or removing it, or an increase in the Streamer's obligations) take effect at least 30 calendar days after a notice has been sent to Streamers via the Personal Dashboard and the Telegram bot or SMS.

22.4. The following changes may take effect from the moment of publication: a) changes required by legislation, a court, a competent government authority or the Payment Organization; b) changes urgently necessary to ensure security or to prevent fraud (for example, a temporary reduction of the Limit for a particular Payment Method); c) changes that improve the User's position or do not affect the User's rights and obligations.

Even in such cases, the Operator notifies Streamers as soon as possible.

22.5. A Streamer who does not agree to the changes may terminate the Contract in accordance with clause 17.2 before the changes take effect. Continued use of the Platform (including the receipt of Donations) after the changes take effect signifies the Streamer's acceptance of the new version (clause 22.1; Article 237 and part four of Article 370 of the CC). To process personal data for a new purpose or to transfer them to a new foreign recipient, the Operator obtains separate consent; continued use of the Platform does not constitute such consent (Article 19 of the Law "On Personal Data").

22.6. The Donor is subject to the version of the Offer and the Tariffs in force at the time the Donation is sent.

22.7. Changes do not apply to Donations made, or to subscription periods paid for, before the changes take effect.

23. DISPUTE RESOLUTION

23.1. Disputes are resolved through negotiations. The User may send the Operator a written or electronic claim (pretension); the Operator responds to it within 10 business days.

23.2. If no agreement is reached, the dispute is heard by the courts of the Republic of Uzbekistan in accordance with the rules on jurisdiction and competence established by legislation. A User who is a consumer may file a claim with the court at the User's place of residence, at the Operator's location or at the place where the damage was caused (Article 29 of the Law "On the Protection of Consumer Rights").

23.3. The claim procedure does not limit the consumer's right to apply directly to a court.

23.4. The User may also apply to competent government authorities, including the authorities competent in the field of the protection of consumer rights and personal data.

24. FINAL PROVISIONS

24.1. If any term of the Offer is declared invalid, this does not affect the validity of the remaining terms.

24.2. A Party's failure to exercise any right under the Offer does not constitute a waiver of that right.

24.3. The User may not transfer their rights and obligations under the Contract to another person without the Operator's consent. The Operator may transfer its rights and obligations in the manner established by legislation, with prior notice to Users.

24.4. Electronic records in the systems of the Platform and of the Payment Organization may be submitted as evidence of the performance of the Contract.

24.5. From the day this version takes effect, previous versions of the Offer, including the texts published at https://idonate.uz/terms-of-service and in the Google Docs service, cease to have effect. The previous version applies to Donations made before this version takes effect.

25. OPERATOR DETAILS AND INFORMATION ABOUT THE PAYMENT ORGANIZATION

Operator

Payment Organization

Payment system for Paid Features: shown on the subscription page when charging begins (clause 8.2).